Last Updated: August 02, 2025

At Outsource India Direct, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our services, you agree to the terms outlined below.

1. Information We Collect

Personal Information

We collect personal details to deliver our services and communicate effectively:

  • Your name, email address, and phone number when you contact us

  • Company name and project requirements when you request a quote

  • Billing and payment details when engaging our services

  • Communications, documents, and shared project files during collaboration

Technical Information

To maintain and improve our website and services:

  • IP address, browser type, operating system, and device information

  • Website interaction data and analytics

  • Cookies and similar tracking technologies

  • Server logs, load times, and performance metrics

Project Information

For development, delivery, and support:

  • Project files, source code, and assets (as permitted)

  • Functional specifications and business requirements

  • Testing data, QA reports, and client feedback

  • Deployment records and support/maintenance logs

2. How We Use Your Information

Service Delivery

  • Build and manage your website or application

  • Provide status updates and communications

  • Offer technical support and issue resolution

  • Process payments securely

Business Operations

  • Improve the quality of our services and performance

  • Keep you informed with project-related updates

  • Fulfill legal, regulatory, and contractual obligations

  • Detect and prevent unauthorized access or fraud

3. Data Protection & Security

We take your data security seriously and follow industry best practices to protect it:

Security Measures

  • End-to-end encryption with SSL/TLS

  • Secure cloud storage and encrypted backups

  • Role-based access control and staff training

  • Periodic security audits and vulnerability checks

  • Incident detection and response protocols

  • Compliance monitoring with applicable laws

Data Retention

We retain your personal and project data:

  • For the duration of our project and support agreement

  • Plus a limited period thereafter, for legal or operational reasons

  • You may request earlier deletion, subject to compliance requirements

4. International Data Transfers

As a global service provider based in India, we may process your data in jurisdictions outside your country. We implement appropriate safeguards to ensure your information remains protected during international transfers.

5. Your Rights

You have full control over your data. Depending on your location and applicable law, your rights may include:

Access & Control

  • Request a copy of your data

  • Correct inaccuracies

  • Request deletion (where applicable)

  • Transfer your data to another service provider

Communication Preferences

  • Opt out of non-essential emails

  • Limit processing to specific purposes

  • Object to certain data usage

  • File a complaint with relevant authorities

6. Contact Us

Have questions or requests related to your data? Reach out to us:

Email: info@outsourceindiadirect.com
Phone: +91-9939-196-430
Address: Narsaria Tower, Ranchi, Jharkhand – 834001, India